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Got Questions?
Frequently Asked
Is PickleScout really free?
Yes, 100% free for players. We never charge booking fees. Venues pay a small monthly fee for premium features, but basic listing and booking management is always free.
How does venue approval work?
When you book, the venue receives an email notification and must approve your request. You'll see "Pending" until confirmed, then get a confirmation email with all the details.
How do I pay for the court?
Payment is collected directly by the venue — usually at the front desk when you arrive. Some venues offer online payment options which you'll see listed on their venue page.
What if I need to cancel?
Contact the venue directly using the phone number on your confirmation email. Cancellation policies vary by venue. If your booking is pending, you can simply not show up — no penalty.
Can I book for a group?
Yes! Select your group size when booking — 2 players, 4 players, or open play. Most venues accommodate groups, but confirm with the venue when you receive your confirmation.
I'm a venue owner. How do I list?
Free listing is always available. Upgrade to Premium ($40/mo) for priority placement, detailed analytics, and featured placement. Apply here.